Thursday, December 16, 2010

Bad Timing

My outdoor Christmas light timer went missing. Plugging in and unplugging cords in 20 degree weather is fun, but I'd prefer a more efficient method.  Being pressed for time, I called a store location close to my office to see if they had any before driving down there.

THE FOLLOWING DETAILS ARE ALL TRUE.  I EVEN TOOK NOTES TO ENSURE ACCURACY.


Me - Do you have Outdoor Christmas Light Timers?
Lady 1 - Hang on, I have to ask the manager. (clearly a question only management could handle)

I'm on hold.
Jazzy version of Jingle Bells plays  (2:14)
Festive music interrupted for a commercial about buying Holiday Gifts at their store (35 seconds)
Elevator Music (1:29)
The sound of my snoring (continuous)

Lady 2 - Hello, Pharmacy.  Do you know we offer flu shots?
Me - Yes, I do.  I was holding to see if you have Outdoor Christmas Light Timers.
Lady 2 - Okay, hold please.

More music
More snoring

The Return of Lady 1 - Hello, (Store Name)
A Less Patient Version of Me - Hi, I was on hold while you checked for Outdoor Christmas Light Timers.
Lady 1 - Yes, I remember you.  But you asked for the Pharmacy.
Me -  No, I  said Outdoor...Christmas...Light....Timers (in her defense, it does sound like "Pharmacy")
Lady 1 - Okay hold, please.

I hold, without music.   I am no longer a valued customer.

Lady 3 - I have something here, I think it's what you are looking for.  But I only have one.
My Inner Dialogue - Did I ask for something really complicated?  Let's analyze in its most basic form -

Outdoor - opposite of  indoor
Christmas - the red and green themed holiday with trees and crowded malls
Light -  brightness created by the sun, bulbs, etc.
Timer -  used to time things

Me - How many outlets does it have to plug cords into? (I needed to plug in two cords and, if you recall, she only had one thing left that may or may not have been what I needed)
Lady 3 - It has a really short cord!
Me - (sigh) Thanks, but how many outlets does it have to plug cords into?
Lady 3 - Outlets, like "the plug things"?
Me - Yes, the plug things. 
Lady 3 - I'm not sure, I think there are two.  I can't see because that part is being covered by the directions.

I figured if she thought there were two, that was reason enough to take the drive. I got there, fingers crossed, and it had two outlets alright. Please note, the red circles.




I can understand why she was hesitant to confirm there were, in fact, two "plug things".

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